Enjoy a spa holiday in Naantali

Dear customers, 

Your and our staff’s wellbeing means the world to us.
During the past few weeks the coronavirus has caused an unprecedented global crisis. We too, have taken all the measures to prevent the spread of the virus. However, due to government issued restrictions, including limitations on travel, and for the general safety of our customers and staff, we have now come to the lamentable decision to cease most of our operations at Naantali Spa. The main building and all its services will be closed on the 25th of March for a yet undetermined period of time. Naantali City Apartments and Naantali Spa Residence will remain open for long term customers.

How does this affect our customers?

• We are currently contacting all those customers whose stay was to commence in the nearest future. Bookings can be cancelled or postponed (1st of June the earliest). Our customer service is working intensively in order to reach everyone as soon as possible.
• Bookings not made directly through Naantali Spa’s own booking channels can be cancelled or postponed through the channel initially used (e.g. booking.com or hotels.com) according to the booking channel’s own terms and conditions.
• The validity period of all gift certificates will be automatically extended until the 31st of October 2020 (please note, that some restrictions may apply).

We are doing our best to mitigate the inconveniences caused to our customers due to the close down and hope that we will be able to welcome you to Naantali Spa soon again. 

In the meantime, we are continuously monitoring the situation – any updates will be published on this website.